Dog Owners Describe Holiday Nightmare

I hate to hear about animals suffering. Most individual dog walkers and pet sitters are just fine, but you don't know for sure, and with a sitter from Rover or Wag, there is no-one to oversee them, no-one to train them, and no-one you can talk to if something goes wrong. That's why you need a pet sitting/dog walking company like Wagster. All our people are interviewed, background-checked, W2, insured, bonded, and you can always talk to ME if you're not happy about something! Don't let this happen to your pet.

SAN FRANCISCO (KGO), Saturday, December 27, 2025 -- Several Bay Area dog owners are in shock, angry and, in some cases, grieving. They're trying to make sense of a case that started with the hiring of a dog sitter from one of the most trusted service apps, Rover. One of its approved dog-sitters is now sitting at the center of a police investigation. Felipe Morales-Torres is sounding the alarm about a dog sitter in the Lake Merced neighborhood, one he found on the popular service app.

"He was covered in urine, or vomit, or both, so it was really just terrifying. We're all the way over in Ohio," Morales-Torres said. His dog, Brady, was taken to the vet after being picked up on Christmas Day.

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